Track digital and traditional marketing.
Tracking numbers or dynamic number insertion.
Track by marketing channel, source, or keyword.
Integrate with your existing analytics, customer management, and tag management platforms.
A phone call is your first chance to make an impression when an applicant, incoming student, or parent contacts you. It’s critical to maximize the value of every conversation. Convirza’s call tracking and recording technology allows you to monitor call quality and helps improve your enrollment conversion rate.
Discover which of your marketing channels are most effective at driving calls, then identify what messages resonate best during the calls themselves. Convirza’s end-to-end call tracking solution helps higher education institutions increase call volume and conversion rates.
Call Tracking
Conversation Analytics®
Opportunity Assistant
Call Tracking
Use Convirza’s intelligent call tracking system to understand which of your marketing campaigns (PPC ads, website/landing pages, social ads, print ads, radio, email, billboard, etc.) generate phone calls. Our call-tracking solution automatically records and analyzes each incoming call, providing detailed insights into which messages are most effective at driving your target audience to pick up the phone.
Track digital and traditional marketing.
Tracking numbers or dynamic number insertion.
Track by marketing channel, source, or keyword.
Integrate with your existing analytics, customer management, and tag management platforms.
Conversation Analytics®
Gain unparalleled insight into what callers are looking for during each conversation. Using over 50,000 hours of research, our AI-driven algorithms measure speech patterns, word choice, and dozens of other indicators to evaluate the success of each phone call. With this valuable intelligence, you can become more strategic in impressing prospective students and parents during every call. Dozens of out-of-the-box indicators, plus customizable indicators
Dual channel listening
Automated call scoring, lead, conversion, and appointment flagging
Automated call triggers for follow-up actions
Opportunity Assistant
Get notified immediately about lost opportunities, such as prospective students who didn’t book a tour before hanging up. Convirza’s Opportunity Assistant uses AI to determine why callers failed to take action, then automatically queues up the next steps for your team. Reconnecting with potential applicants while you still have their interest can dramatically increase conversion rates.
Dozens of out-of-the-box indicators, plus customizable indicators
Dual channel listening
Discover caller intent and lead strength
Trigger automated email or text alerts to re-engage leads
Put proven call tracking metrics and advanced, AI-driven analytics to work for your institution. Get ahead of competing schools with unparalleled insight into admissions conversations.
Identify the keywords potential applicants or donors are searching for, so you can quickly address their needs while on the phone.
Use call tracking and conversation intelligence to improve how admissions and donations teams serve callers. Real-time insights help guide conversations toward conversion.
Determine which marketing messages and channels translate into phone calls. Use this information to allocate your marketing spend where it’s most profitable.
Re-engage callers who contact your institution but don’t take the next step during the call. Automatically trigger alerts, so you can follow up while you still have their interest.
We do the heavy lifting to set up your account and configure your preferences. Get started immediately with a trial account and we will partner with you to connect your campaigns and generate reports in a matter of days, if not hours.
Integrate Convirza with the platforms you already use for analytics, customer management, and more. We also provide custom integration API for things like webhooks and data feeds.
Book A Quick 15 Minute Call,
And We’ll Show You How To Unlock The Power Of Every Conversation.
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